Thursday, July 7, 2011

Air Charter Sales Manager for West Coast USA

by Miranda Stasulli
(Miami, Florida, USA)

Air Chartering company that has been around for over 30 years, they have over 36 offices globally. They had a successful 1st quarter, no layoffs during the economy crisis and very low turnover with their employees. Average employee has been there for over 5 years. They also have a great reputation.
This position calls for a home office within the West Coast area. YOU MUST HAVE SALES EXPERIENCE AND COME FROM RELATED INDUSTRY!

Position title
Passenger Charter Sales- US West Coast
Job Purpose
?To Identify, communicate with and secure business from new clients in conjunction with your colleagues globally, and in line with targets defined and agreed with the Passenger Charter Sales Manager.

?To develop an ongoing portfolio of prospects that will develop into profitable business in the short, medium and long term.

Direct Reports Passenger Charters Sales Manager

Key responsibilities

Business and Sales Development
?Entrepreneurial and creative thinker who identifies and proactively seeks opportunities to grow the business in new and existing markets, and to ensure business objectives are met.

? Keep up to date with competitor activity to identify business opportunities.
? Visit potential clients with a view to generating further business.
? Represent company at trade exhibitions, events and networking events with a view to identifying further business opportunities.
? Advise on forthcoming product developments and special promotions.
? Liaise with managers and sales colleagues in other countries to identify sales leads and business opportunities.
? Work closely with companies Marketing Department to maximize sales and marketing efforts.
? In a timely manner, as defined by your line manager, record all pertinent customer and prospect information in the Company CRM system: Quotes inquiries, charter contracts terms & conditions, clients? profiles (aircraft preferences-competitors they work with, commissions, etc), sales activity, and industry developments.

Skills and experience

Business and Sales development

? Ability to monitor and analyze customer preferences to determine focus of sales efforts.

? Ability to direct and coordinate activities involving sales of services

Communication skills
o Ability to handle and resolve customer complaints regarding sales and service.
o Ability to communicate information and ideas through a range of media to various audiences, internally and externally.
o Ability to keep open and professional communication with company colleagues globally.
o The ability to influence others, to liaise with a wide range of people at all levels and across different cultures and to act with credibility, tact and diplomacy.
o Verbal and written fluency in English required.
o Fluency in business Spanish, both verbal and written preferred but not required.
o Strong interpersonal and negotiation skills with proven experience of relationship management with key clients.

IT
o High degree of computer literacy and particularly an excellent knowledge of word processing and spreadsheets.
o Knowledge of PowerPoint.
o Skilled in spreadsheet modelling and presentations.
Problem solving and decision making
o Ability to adopt a pro-active approach to problem solving working closely with colleagues as required and offering solutions as appropriate.

Personal specification

? Maintains a calm disposition and positive outlook particularly when working under pressure.
? Flexibility to change working hours and patterns if necessary.
? Trustworthy in all aspects of the role.
? Self- motivated and able to work with high degree of autonomy.
? Commitment to the aims and objectives of company
? A full appreciation of the value of co-operation, both internationally and within a team environment.
? Tenacious and willing to keep trying in challenging situations.
? Adaptable and responds well to change.
? Keeps open and professional communication with colleagues globally.

Source: http://www.airplane-and-aircraft.com/air-charter-sales-manager-for-west-coast-usa.html

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